Notice of Accessibility – Sunseeker Resort

Read All About Our Notice of Accessibility

At Sunseeker Resort Charlotte Harbor we care about all our guests and are committed to making our facilities, amenities and services accessible to guests with disabilities. It is important to us that everyone who visits our hotel feels welcome and finds the experience seamless and rewarding. Below is a description of many of the accessible features of the hotel in its public and guest room spaces. 


Accessible public areas of the hotel

  • Main entrance 
  • Parking and valet 
  • Route from the hotel’s public entrance to  
  • The registration area 
    • The accessible guestrooms 
    • Restaurants 
    • The meeting room/ballroom area 
    • The fitness center 
    • The swimming pool 
    • The business center 
    • The spa 
  • Restrooms 
  • Fitness center 
  • Swimming pool 
  • Business center 


Accessible guestroom types:

  • Premium King Accessible – Roll in Shower or Tub 
  • Premium King Accessible – Florida Special Accessible Room 
  • Premium Queen Accessible – Roll in Shower or Tub 
  • Premium Queen Accessible – Florida Special Accessible Room 
  • Premium Harbor View King Accessible – Roll in Shower or Tub 
  • Premium Harbor View Queen Accessible– Roll in Shower or Tub 
  • Corner Balcony Harbor View King Accessible– Roll in Shower 
  • Corner Balcony Harbor View Queen Accessible– Roll in Shower 
  • Sunsuites Premium King Accessible – Roll in Shower or Tub 
  • Sunsuites Premium Harbor View King Accessible – Roll in Shower or Tub 
  • Sunsuites One Bedroom Accessible – Accessible Tub 
  • Sunsuites Two Bedroom Accessible – Accessible Tub or Shower  
  • Sunsuites One Bedroom Harbor View Accessible – Accessible Tub or Shower 
  • Sunsuites Two Bedroom Harbor View Accessible – Accessible Tub 
  • Sunsuites Three Bedroom Harbor View Accessible – Accessible Tub 


Accessible guestroom features:

  • Doorways that provide 32” of clear width 
  • Roll-in shower or tub with grab bars (specific bathing fixture type is indicated for each room in the room name) 
  • Lowered light switches and thermostats 
  • Toilets with grab bars 
  • Accessible vanity 
  • Accessible route to all parts of the room 
  • Visual alarms and notification devices 
  • For general amenities associated with each room type, please see our rooms page. 

 

Additional hotel accessibility information:

  • Guest room TVs have closed captioning or closed caption decoders provided 
  • Hotel’s valet parking accepts vehicles specially outfitted for wheelchair users 
  • Accessible guest transportation with advance notice 
  • Hotel has a TTY for guest use 
  • Service animals are welcome without imposing any extra charges or conditions, in guestroom/suites and all public areas of the facility 
  • Braille and tactile signage is provided for permanent rooms and spaces 
  • Audio/visual fire alarms in common areas 
  • Hotel employees will read menus and other printed/visual information and provide verbal directions to locations in the hotel to guests who are blind/low vision 
  • Hotel staff are available to move furniture and provide and adjust accessible features in guestrooms 
  • Hotel staff are trained to offer assistance, upon request, to persons with disabilities who cannot transport their luggage to/from their guestrooms and who may need assistance in locating guestrooms and hotel amenities/guestrooms when features require installation or adjustment to ensure accessibility 

 

Website Accessibility  

We are committed to ensuring digital accessibility for people with disabilities and are continually improving the user experience for everyone by applying the relevant accessibility standards. This website has been designed using the Web Content Accessibility Guidelines (WCAG) which define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Sunseeker Resort website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards. 

Compatibility with browsers and assistive technology: 

  • Chrome, Firefox and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 

Technical specifications 

Accessibility of Hotel Name Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML  
  • WAI-ARIA 
  • CSS 
  • JavaScript  

 

Limitations and alternatives 

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of possible limitations. Please contact us if you observe an issue not listed below.

  • Non-readable PDF’s


Feedback & Contact

  • We monitor the website regularly to maintain this standard, but if you have difficulty using this website, please don't hesitate to contact us. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us at 833-914-7300 or email us at info@sunseekerresorts.com